With the new version of the City of Salem's help system there is now an app for mobile devices available for users!

The new app offers mobile users the ability to report issues and track their progress, request services from the IT team, search for answers in the knowledge base, and more.

 

 

You can download the app for either mobile device os (Apple or Android), just click on the icon below:

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Once you have downloaded and installed the app on the device in question please follow the directions in this article about how to log in: