How to search for information in View Point Cloud's website

OVERVIEW

There are a few ways to search the system for a record you would like to read.

Address: you can type the street address into the top search bar to see current owner information, any location based flags (wetland, historic, low income, etc...) and a list of all the applications, across all the departments, that are attributed to this location
Parcel ID: you can search every location in the assessor database using the identified, distinct, parcel_id
Applicant: you can search the system for a explicit applicant to see a list of all of their submitted applications and contact information they have provided the system
Field Entries: certain fields on applications have been made searchable, these fields need to be set as searchable by the form admin, these fields have been identified as important data attributes
Record Number: also referred to as Permit Number, this value can be searched with in the top search bar

This is a basic walk thorough on how to navigate to identify distinct information you might need to retrieve.

The information includes all historic data that was entered in View Permit and also back into GEO TMS that was also interred in View Permit.

PROCEDURE

Address:

Type the street number and street name in the Search box. This will return a list of matching addresses.

If the address you are researching is a condominium unit, the condo's unit # will also be identified (but not listed in a standard order, you will need to scroll down the list!) after the Street Name value.

This search will allow you to access the address page to research more, and you can directly access the applications attributed to that location.

Parcel ID:

Type the parcel_id for the location you wish to research, this allows you to access the previous mentioned location page.

Applicant:

This search is helpful if a constituent, or their agent, contacts a department staff, type the applicant's name into the search bar to see a list of the matching View Point Cloud accounts.

This will allow you to see the contact information they provided and also all of their submitted applications. If the applicant has saved a draft application that might be listed there and you can see their draft application.

Field Entries:

The fact that, during creation of a form, certain fields can be identified to be searchable is very powerful, but uses a lot of resources so few fields are identified as searchable for this reason. If there is a field that you would find useful to have as searchable please contact Rob in IT.

This example uses the Dog Tag number for the current year.

Record Number:

AKA the permit number in View Permit, this is an easily identifiable way to refer to a distinct permit or application. They follow some basic standardization of how they are set up with on to 4 letters and then numbers.

Looking for the 21st building permit in the year 2021, would have you searching for 'B-21-21'. Every Record Type, or application, has a distinct format that you can search with.

REFERENCE

These are only a few of the ways to access records in the system, you can also search on the Map or have the system return a report of all the records for a department (see this KBA for instructions).

Applies to:

Departmental Documents > City Clerk
General Type of Articles > How-To
Systems > OpenGov (ViewPoint Cloud)

Attachments:

Object_KB000109.eml Original e-mail message
Object_KB000109.txt
A Knowledge Base Article for you to refer to MessageID_ KB000109#.eml

Article ID: KB000109

Modified Date: 1/6/2025 10:05:33 AM

Version: 1.0

Knowledge Base