City of Salem, MA
City of Salem, MA
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Alloy
  • KB000074 Review of subordinate's submitted help tickets by Manager role

    453 views|2,115 days ago

  • KB000075 Navigating the help.salem.com portal

    1965 views|2,113 days ago

  • KB000086 Alloy Mobile App for Technician Staff

    341 views|1,990 days ago

  • KB000119 How to request a GIS/map product from the City's GIS staff

    431 views|1,744 days ago

  • KB000121 How to submit a Help.salem.com ticket for someone else

    959 views|1,722 days ago

  • KB000128 Use an Alloy (help.salem.com) bot in Microsoft Teams to see your tickets and the Knowledge Base

    350 views|1,584 days ago

  • KB000166 Create Recurrent Ticket in Alloy for future ticket creation, or cyclical creation (Security Cert renew is example)

    341 views|1,232 days ago

  • KB000167 Connect your mobile device's Self Service Portal to the help.salem.com system

    269 views|1,213 days ago

  • KB000168 Follow an Incident or Work Order in Alloy - For IT Technicians only

    226 views|1,210 days ago

  • KB000182 How to Log Into the help.salem.com Self-Service Portal

    1426 views|917 days ago

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